CMI Toyota Adelaide

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Reviews of CMI Toyota Adelaide

•  

  graeme wang Added May 07, 2018

  ★ ★ ★ ☆ ☆
  Big and nice show room, but the staff feels lack bit of motivation?? U may need to look around by yourself for few minutes before someone come to you. Someone may like it anyway.
  Standard Service fee for all petrol is $180/half year, $230?/half year for diesel. (2017 price)
•  

  Matt Dwyer Added February 05, 2018

  ★ ★ ☆ ☆ ☆
  UPDATE:
  So; subsequent to my review and as per their reply, CMI have contacted us and apologised for the whole business and have offered to pay for our next service, even if it's not done through them. While it doesn't take away from the very serious questions it all raised about the consistency of their workmanship, it does illustrate that they do value good customer service and are willing to take ownership of a mistake when it happens, even if perhaps a bit late.
  
  ORIGINAL REVIEW:
  An extraordinarily bad effort all round.
  My wife's car has been serviced here since new.
  At the last service they managed to shear off a bolt which should never be machine tightened.
  In attempting to fix it and remove the broken bolt, they made it worse and damaged the surrounds of the bolt hole.
  When they returned my wife's car to her, they had not taken it for a road test. This was most evident when she attempted to drive off the site and the first cylinder wasn't firing. They had not reconnected spark lead 1 (the site of the destroyed bolt).
  We took the car back for them to remedy the situation and were told they had double checked the car to make sure everything was perfect.
  When I cleared their driveway, I found that the engine light was on. Apparently double checking doesn't include using their diagnostic tool.
  Utterly appalled at the terrible workmanship and incompetence at this site.
•  

  Philip Bartlett Added December 19, 2017

  ★ ★ ☆ ☆ ☆
  The service was very short & swift not very freindly wont get my business

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About cmitoyota.com.au

CMI Toyota | Adelaide | New & Used Vehicles
CMI Toyota Adelaide is South Australia's favourite and most awarded Toyota Dealer. CMI stocks the largest range of new & Toyota certified used cars.